TERMS & CONDITIONS 購票須知
2. 同一個訂購號碼的門票會安排坐在一起. 如分開購買, 但希望安排坐在一起. 請致電 718-888-3113.
(一) 郵寄 -演唱會門票將郵寄到訂票地址 Priority Mailing Service 及手續費： 美金15元，票數不限。如果你的信用卡地址與郵寄地址不一樣的，請在備註中注明你的郵寄地址。我們會以Priority Mail寄出。USPS 會發出查詢號碼去到你的電郵. (演唱會前7天購票者，恕不接受郵件寄票）。如果開演前7天仍未收到演唱會票，請致電 718-888- 3113與主辦聯絡查詢，否則視做已經收到，現場不再辦理。
(二) 門市取票- 布碌崙: 805 57街 4樓 / 法拉盛: 40-09 Prince街 2樓. *請務必攜帶與購買者相符之證件以茲證明
(三) 演場取票-請於演唱會當天（開場前2小時至開場後20分鐘）前往現場取票處（Stage pick up）取票。現場取票時請務必攜帶與購買者相符之證件以茲證明。
11. 場內禁止攜帶以下器材/物品，違者逕行沒收。 a. 自拍棒、自拍神器等器材。 b. 手拍、哨子、加油棒等製造聲響之物品。c.大面積、LED燈牌類、氣球及板凳等會妨礙到其他歌迷觀賞演唱會的應援製作物。
16. 通過iemshowplace.com網站訂購門票及一切服務您必須承認及同意上述條款和條件.並請遵守演出場地的規定有關門票的疑問，請致電 718-437- 7717 或718-888- 3113。
TERMS & CONDITIONS
1. Seats will be assigned starting from center column toward side columns on a first come, first service basis for online purchasers. General admission ticket price zone does not offer seat selection option.
2. Tickets purchased under the same order number will have seats assigned together. If tickets are purchased separately under different order numbers and wish to have the seats assigned together, please call 718-888-3113 and we will try our best to accommodate on a case-by-case basis.
3. Please select the following three delivery options when purchasing tickets online:
(a.) By mail - Tickets will be mailed to you using Priority Mailing Service by United States Postal Service. If you choose Priority Mailing ($15.00), we will mail the tickets to your address via US
Postal Services Priority Mail, in the meantime the tracking number will be sent to your email address by USPS. We don't offer Priority Mailing Service delivery within 7 business days of concert date. If you choose to receive your order through mail delivery as opposed to local pickup, please make sure the purchase is made 7 business days prior to the concert. If you have not received your tickets prior to seven (7) days of the concert date, please call us at 718-888-3113 to inquire, otherwise it would deemed you have received your tickets by mail. We will NOT be able to assist you on event day if you do not call in advance.
(b.) Local Pick Up – You may pickup tickets at our local ticket office in Brooklyn (805 57th St, 4th Floor, Brooklyn, NY) or in Flushing (40-09 Prince St, 2nd Floor, Flushing NY). To pick up your tickets, you must present the purchase order number, valid government-issued photo I.D. along with the credit card used to purchase your tickets. Tickets must be picked up 2 business days prior to concert date.
(c.) Stage Pick Up – You may pick up your tickets at a designated online-tickets pick up area at the venue (normally in front of the venue entrance) on the day of the concert. The designated online tickets pick up area opens from approximately two (2) hours prior to the start of the concert to twenty (20) minutes after concert begins. To pick up your tickets, you must present the purchase order number, valid government issued photo I.D., and the credit card used to purchase your tickets.
4. We do not offer any mailing service outside of the United States. Please choose the Stage Pick Up delivery option for picking up your tickets on the day of concert.
5. All sales are final. All payments received for tickets are non-refundable and tickets purchased are non-exchangeable once the online purchase is completed. Lost or stolen tickets will not be replaced or refunded.
6. To avoid buying, using counterfeit or stolen tickets, please purchase tickets directly through IEMshowplace.com or through authorized ticket outlets only to ensure ticket authenticity. Tickets purchased through unauthorized sources may be lost, stolen, or counterfeit, and, if so, are void.
7. Before purchasing ticket(s), please carefully review your concert event and seat selection. There will be no issuing exchanges or refunds after a ticket has been purchased.
8. Put your ticket(s) in a safe place. Once ticket(s) has been purchased, there will be no issuing exchanges or refunds for lost, stolen, damaged, or destroyed tickets. Tickets therefore cannot be replaced if they are lost, stolen, or damaged.
9. One ticket per person. All children, regardless of age, must have a ticket. Please consider the type of environment for children, as it is your responsibility to check whether the concert is suitable for any children in your party.
10. Orders are subject to credit card approval and processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, IEMshowplace.com customer service will attempt to contact you, using the information provided at the time of purchase. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice.
10. It is strictly forbidden to use cameras and video cameras at the concert venue; video recording or audio recording of the concert is not allowed.
11. The following items are not permitted into all concert venues: weapons of any kind, selfie sticks, whistles, boom sticks, LED signage that is deemed too large that interfere other concert attendees, balloons, or any item that cause sightline issues to other concert attendees.
12. Outside food, beverage, and pets are not allowed into concert venue.
13. If the concert is postponed or cancelled, we will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event.
14. In the additions to all the terms contained under Terms and Conditions, your attendance at any concert may be subject to additional terms or restrictions of the venue.
15. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against iemshowplace.com, IEM Group Inc., and their affiliated companies relating to such risks, hazards, and dangers.
16. For all ticket-related questions, please contact our customer service hotline at 718- 888-3113 or 718-437-7717 (business hours: Monday to Sunday 8:00AM-7:00PM EST).
17. By purchasing tickets through iemshowplace.com, you agree to all of the Terms and Conditions above listed.